FloralSupply.Com
takes pride in servicing the RETAIL FLORIST and CRAFT communities.
We DO NOT SELL TO THE RETAIL PUBLIC.
FloralSupply.Com
is a WHOLESALE SUPPLIER and minimums exist on each product
we offer due to the way they are packaged (See "MINIMUM ORDER" below). These minimums
are stated on each product description page. Prices on all items are subject to increase or decrease without notice. We represent many importers, and due to the time delay on actual costs charged us on new shipments vs the time needed to post to our site, there may be a difference in what is actually billed you for the merchandise ordered.
Glass
and other breakable items CANNOT SHIP U.P.S. and FedEx Ground.
FloralSupply.Com recommends palletized quantity shipments
of these items. Any orders for breakable merchandise that
require special packing will be levied a packaging charge.
All
breakage and missing merchandise MUST BE REPORTED to FloralSupply.Com
within 48 hours of receipt of merchandise to receive credit.
Also, in order to receive credit, damaged merchandise with
it's box and packing must be retained for inspection
unless released by shipping carrier. NO returns will be allowed if request to return is made after 30 days from the date of shipment of order.
Wholesale
prices are FOB. Point of Shipping, and are subject to change
without prior notification.
MINIMUM
ORDER is $50.00. However, we will ship orders less than $50.00,
but a "Small Order Handling Fee" of $5.00 in addition to freight charges
shall be applied to each order under $50.00. Also, some of our makers have their own minimums and policies noted in their respective WebSite sections.
Freight
will be billed to your location and added to your invoice at
time of payment. It is your responsibility to make sure that we are given your complete and correct "Ship-To" address. Any fees charged us by the freight company due to insufficient delivery address given to us will be passed on and billed to your credit card.
The Freight amount calculated on your order confirmnation is ONLY AN ESTIMATE based on what our shipper estimates the cost will be. Shipments have many variables in weight, case size and number of cases which make up your shipment which will affect your final shipping costs.
All freight costs are based on Domestic United States shipping points. Any destination outside the Continental United States requires a special rate quote.
Payment
must be arranged at time of ordering. We accept M/C, Visa, Discovercard, American Express.
Returns
are accepted depending on the item but will not be accepted without a return Authorization number.
When a number is assigned, you may ship your item back under the following conditions. Broken or defective product, or wrong items shipped to you by mistake will be REPLACED without cost to you. On all other accepted returns, You are responsible for all return freight costs and proper packaging. Upon our receiving the item, we will credit your credit card for the amount of the merchandise only (Freight is not reimbursed) less a 20% restocking fee. After 30 days from date of shipment, NO returns will be allowed.
Effective July 1, 2006
Privacy Notice Table Of Contents:
Our Commitment To Privacy
The Information We Collect
How We Use Information
Our Commitment To Data Security
How To Access Or Correct Your Information
How To Contact Us
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our "Policies/Privacy" link from our homepage and on our "Check-Out page.
The Information We Collect:
This notice applies to all information collected or submitted on the FloralSupply.Com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information, (etc.)
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive and to notify you of the shipment. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you notify us of your interest.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above except for our own "in-house" marketing analysys, which helps us determine sales trends, areas of greatest sales activity, etc.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain either in writing, or by phoning us at our corporate offices (800) 827-7366. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows any error that exists.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 800-827-7366 or send us an email at info@floralsupply.Com.
